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Returns and Exchanges

We want you to love your online purchase. If for any reason you are unsatisfied you may return or exchange any full priced item/s purchased within 10 days from receiving the item. Simply email stellenbosch@coppelia.co.za to notify us of the items you will be returning.

 If you would like to exchange an item for another one or take a store credit for the item being returned the courier cost there and back will be covered by us. 

If you would like a refund we will exclude all the delivery fees that are paid as part of that order from the refund amount.

Items must be in original condition and must not have been worn, altered or washed and tags must be attached please.

Sale items may be exchanged for a store voucher.

Unfortunately we cannot offer returns or exchanges for international orders.