returns

RETURNS AND REFUNDS

We want you to love your Coppelia items and wear them a lot. In case you decide you won't, we offer a full cash refund within 30 days of purchase.  

Please follow these instructions for returns and refunds:

Email us at info@coppelia.co.za to tell us you will be returning your purchase and give a brief detail why (doesn't fit, doesn't suit etc). We will send a courier to collect the item and once we get it back and its in the same condition it was sent, we will issue a refund.

Sale Items
Exchanges and Refunds handled at customers expense - courier fees to be paid by customer or customer to return or exchange in store.
All returns or exchanges only acceptable within 14 days of purchase. Return address: Shop 7a (Next to Kauai), De Wet Center Courtyard, Stellenbosch, 7600.

 PLEASE NOTE ALL RETURNS AND/OR EXCHANGES WHETHER DAMAGED OR SIMPLY UNWANTED MUST BE DONE WITHIN 30 DAYS OF PURCHASE.